8 Best Paying Jobs in Consumer Services – 2024
Best paying jobs in consumer services: Customer services is a large and growing field. With roles available at every experience level and plenty of opportunities for advancement, a job in customer service allows you to build skills you can transfer to almost any industry. Whether you’ve been working in customer service for a while or you’re looking for a career change that allows you to earn a certain income, there are plenty of high-paying customer service jobs available.
In this article, we’ll take a look at the salaries of 15 well-paying customer service jobs, along with their primary duties and the types of companies that often hire for the position to give you a start on your job search.
8 Best Paying Jobs in Customer Service
To help you find the right opportunity, here are 15 customer service jobs that pay well over minimum wage.
1. Call Center Representative
National average salary: $33,948 per year
Primary duties: A call center representative usually works for a contact center or telemarketing firm and handles inbound and outbound calls. They’re tasked with following call scripts, determining customer needs, researching issues and providing timely solutions. Representatives may also be responsible for suggesting and upselling products.
2. Bank Teller
National average salary: $41,327 per year
Primary duties: Bank tellers work for banks and credit unions and help customers manage financial transactions. They’re responsible for greeting customers and assisting with deposits, withdrawals, transfers, money orders and cashing checks.
3. Medical Receptionist
National average salary: $34,401 per year
Primary duties: Medical receptionists work for hospitals, clinics and private practices and are responsible for answering phones, scheduling appointments, sending appointment reminders, greeting and checking in patients and other clerical duties.
4. Flight Attendant
National average salary: $55,126 per year
Primary duties: Flight attendants are employed by private and commercial airlines. They are responsible for greeting passengers, helping people find their seats, assisting in stowing carry-on luggage, ensuring safety compliance through safety equipment demonstrations, serving food and beverages throughout the flight and providing instruction in emergencies.
5. Patient Co-ordinator
National average salary: $47,463 per year
Primary duties: Patient coordinators typically work for hospitals and long-term care facilities. They meet with patients and their families to discuss patients’ care plans and provide educational information about treatments, medications and procedures.
6. Client Relations Specialist
National average salary: $51,316 per year
Primary duties: Client relations specialists work on behalf of many different types of organizations and are usually responsible for ensuring long-term customer satisfaction. They may handle client inquiries via phone, email or in person, field client happiness surveys, respond to online customer analyses and compile client feedback to help drive company improvements.
7. Concierge
National average salary: $41,349 per year
Primary duties: A concierge is usually employed at a hotel or resort and typically works at the front desk. They welcome guests, confirm reservations, show guests around the amenities and ensure they have everything they need for a comfortable stay.
8. Receptionist
National average salary: $36,347 per year
Primary duties: Receptionists work for a variety of organizations, usually in a front desk environment. They greet customers, answer questions, document grievances and help direct customers to the proper employee or department for their needs. They’re also responsible for answering phones and handling light administrative work, such as printing, copying and filing.
Conclusion:
In conclusion, the consumer services sector offers a variety of well-paying jobs, particularly for those in management and specialized roles. Positions like Customer Success Manager, Sales Manager, and Financial Advisor are among the top-paying roles, often providing additional benefits such as commissions and bonuses. These roles require strong interpersonal skills, expertise in the industry, and the ability to effectively meet customer needs, making them rewarding both financially and professionally. If you want to consider a career in consumer services, focusing on developing these skills can lead to lucrative opportunities.